Hard Drive Recovery and Remote Diagnostics… Old School gone retro…

When I first started writing hard drive recovery software, many, many, years ago Microsoft file systems were pretty straight forward.  It was a simple FAT, with some file entry tables scattered throughout the drive with a few key system components.   … [Read more...]

Reload Windows Restore CD Hard Drive Data Recovery

I have been doing technical support for DTI Data Recovery for 3+ years now and there has been one constant problem across those years. Here is the scenario, a user will plug in an external hard drive and back off all of their important data to … [Read more...]

New Western Digital External Hard Drives

WESTERN Digital has upgraded its  My Book Studio Edition, My Book Home Edition and My Book Essential Edition 2TB external hard drives, and the My Book Mac Edition 2TB drive series of external hard drive to 2TB of storage. The new external hard drives … [Read more...]

My Book is Not Being Seen by Windows

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Ok so the most popular external drives on the market have to be the My Book and The Passport. I get a ton of calls every week about them, and I don't believe it is because it is not a good product but more because they are being SO widely used. So … [Read more...]

My Files Have Disappeared

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Recently I have had a situation where customers are calling to tell me that they have files that seem to have disappeared. After going through the usual questions, like are you sure you didn't delete them, or maybe someone else deleted them? I will … [Read more...]

How To Use Windows Disk Manager Video

Below is another new video from Jacqui Best on how to use Windows Disk Manager. This useful tool that is part of all Windows operating systems, can be very useful for data recovery software users, as well as for people that may need hard drive … [Read more...]

Solid State Storage Replacing Magnetic Media? WD Thinks So

We have talked about solid state storage including how it works and the benefits of using it over magnetic media such as hard drives. By researching solid state storage companies and the progress they have made, we always thought that is would be … [Read more...]