Missing Exchange Data File

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I had a customer recently that called saying his Network Attached Storage (NAS) device had crashed and now his Exchange Priv.edb was missing. He tried running checkdisk on it, tried several undelete and file recovery programs with no luck. The weird … [Read more...]

Exchange Data Recovery Guide

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First and foremost, DON’T PANIC.  I cannot remember how many times I have seen somebody (myself included) do something completely idiotic and often times irreversible because they didn’t take the time to think things through.  For example, wanting SO … [Read more...]

Recovering a badly fragmented Outlook PST file after a few rounds with chkdsk The Final Installment

Welcome back!  As before, we still have the problem where chkdsk was run on a RAID with a stale drive.  We have had a brief explanation of how NTFS 5 works and how the data is stored on the volume.  Lets take a much more detailed look as to how the … [Read more...]

NTFS File System and PST File Data Recovery

As discussed in the previous articles we have a RAID that had some problems.  These problems were exacerbated by the fact that a chkdsk was run on the file system and changed some of the attributes of the PST file we are trying to recover.  Normally … [Read more...]

Chkdsk is Not Designed For Data Recovery

In the previous two articles we have discussed how the RAID and some of the decisions the client made in trying to recover the RAID affected the PST file.  In addition I discussed that there may have been a stale drive in the array and which probably … [Read more...]

Outlook PST Data Recovery

Last time I gave a brief description of a RAID that we received here at the shop.  I also shared some of the things the client had done to try and get their RAID back online. I also explained that chkdsk had been run. What made this RAID unusual was … [Read more...]

Recovering Fragmented Outlook PST After Running chkdsk

The following saga is the story of the recovery of a single Outlook PST (Personal Information Store) file.  It was accomplished using a simple hex editor some diagnostics, and the courage of  David when he slew the Philistine Goliath.  Well, maybe … [Read more...]

Missing Email in Outlook Express and How to Get it Back

Up until recently it had been the general thought that after an archive or compression in Outlook Express that if you had lost email you were just out of luck. I recently found that when Outlook is doing this compression/archiving that it move you … [Read more...]

Starting Exchange Server with a blank Information Store

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Starting Exchange Server with a blank Information Store There are some situations where starting Microsoft Exchange with a blank database may be necessary. In my line of work, I run across a large amount of businesses that have had their Exchange … [Read more...]

Don’t Compress Email In Outlook Express

We have a really great piece of data recovery software called E-Recovery For Outlook Express, that will restore deleted emails. The software is very easy to use, you just select the email folder the emails were deleted from and then we show you what … [Read more...]

Exchange Server Tools: Use ExMerge To Import PST Files

Exmerge is a very usefull tool that can import PST files back into your Exchange Server Information Stores. Here is a tutorial from our Exchange Engineer John Best on how to use ExMerge.     Using ExMerge to import PST files 1.       Place … [Read more...]

ESEUTIL and ISINTEG Exchange Server Data Recovery Options

ESEUTIL and ISINTEG are Exchange Server built-in tools that can help recover corrupt PRIV, PRIV1, Pub, and Pub1 edb and stm database files. It is important that prior to running ANY Microsoft Utilities to back up your latest copies of your … [Read more...]

Creation Of Clean priv1.edb File For Exchange Server IS

Many times during support calls the client is unable to restore from their Exchange Server backup. At that point if all the Microsoft Utilities like ESEUTIL or ISINTEG have failed, the client has no choice but to send their corrupted Exchange priv … [Read more...]

Exchange Server Dirty Shutdown Error

24 Hour Exchange Server Support I run DTI Data's 24 hour Microsoft Exchange Support Hotline. While I often jokingly refer to it as our "suicide hotline", that is close to the truth. When that phone rings at 2 AM I know someone is having a serious … [Read more...]

Restore Deleted Emails In Outlook Express

Ok so this is a major issue that I run into all the time. Someone has a ton of emails they have accidentally deleted from inside their Outlook Express, or they are trying to get back emails someone else may have deleted maliciously. We actually have … [Read more...]