Hard Drive Recovery Diagnosis Easy Tips and Tricks

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Over the years we have discussed my progress in data recovery. I have recently integrated the physical recovery end in to my ever growing knowledge base. It used to be that when I spoke to customers and friends I was coming purely from a logical … [Read more...]

External USB Hard Drive Recovery

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USB drives have been around for several years now and because of that fact data, has been compiled that reflects the type of files a USB drive will store. In addition, I apply my experience, to the types of damage that a USB enclosure will … [Read more...]

Determining configuration for RAID Five or RAID Zero

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Reading the title makes it sound like something that should be easy. I should be able to just pull out the drives in the order they are presented in the hardware, mark them as 0 through whatever and be done with it. However it has been my experience … [Read more...]

PC Defender Removal With Malwarebytes ComboFix And Registry Repair In Safe Mode

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This tutorial will help users with infected computers remove malware and adware such as PC Defender, run Malewarebytes, Combofix and simple registry repairs in safe mode, to fix a computer running Windows .  We have mentioned Malewarebytes and … [Read more...]

Data Recovery and Disaster Recovery Explained

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Every company that uses computers to carry out their business, needs to have a solid disaster recovery plan. One item often left out is data recovery! Data Recovery is one of those services that no one thinks they will ever need until it is too late. … [Read more...]

AdWare and Spyware Removal Tutorial

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Adware are dangerous and nasty little viruses. You know the kind of virus where you find that you suddenly have some new program installed that is telling you that you have some type of Trojan virus and you need to go to some Spyware website to buy a … [Read more...]

How To Enable Remote Desktop Terminal Services Remotely

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So, after delivering a new server to a client and getting it setup on the network, joining the domain and configuring the nightly backup, I decide to take off and finish the rest of  the tasks remotely. Not until I drive back to the office and … [Read more...]

Data Recovery Software: Recover It All Professional For Windows

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Recover It All has always been DTIData’s main piece of data recovery software. It has been around a long time with updates coming in order to account to changes in the Windows file system. I thought I would give our customers an update on how the … [Read more...]

Recovery It All Professional and Windows 7 File System

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 So what exactly does Recover It All work on? It works with Fat 16, Fat 32, NTFS 4 and NTFS 5. In normal not geek speak that means it will work on any file system from Windows 95 thru Windows 7. It will only actually RUN in Windows 2k and higher. … [Read more...]

Tutorial: How To Slave A SATA Hard Drive Via USB

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So a few years a ago I wrote a post on how to slave an IDE hard drive internally into a tower. While this is still very useful information, with so many people not having access to the internal tower or with people trying to use their laptops or even … [Read more...]

Using Recover It All Data Recovery Software On USB Firewire External Hard Drive

This video from Jacqui Best our tech guru explains how to use Recover It All. It not only gives a concise explanation on the inner workings of the program, but goes into detail on the best way to use it when recovering external hard … [Read more...]

Not Formatted Would You Like to Format Now?

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This is a common problem with external hard drives like the Western Digital My Book. The reason is that we as a USB using public do not “Safely Remove” the hardware before we turn off or unplug the devices from our computers.  A lot of the time this … [Read more...]

DTI Data 10th Anniversary Celebration

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We are very happy to announce that 2010 marks the 10th anniversary of DTI Data's hard drive recovery service. Even though we had been selling software since 1994, it was in 2000 that we opened our main hard drive recovery facility. This has been a … [Read more...]

Hard Drive Data Recovery From Bad Sectors

One of most common hard drive data recovery scanrios is when we are faced with multiple bad sectors on a hard drive. Since we have released our popular Windows Surface Scanner, I have gotten a ton of emails about what to do when your drive has a … [Read more...]

Failed Hard Drive Recovery From Stuck Heads

One of the most common problems facing computer users is a failed hard drive. We see all types of failed hard drives, but the most common fatal problem revolves around broken heads. If there are any issues with the platters, often times it will be … [Read more...]

SATA Hard Drive Recovery Reversed Cable Causes Smoke

When connecting a SATA drive, you might think that the interface is pretty straight forward, but you would be amazed at how many damaged hard drives we get in due to reveresed power cables. The video below shows the result of two very bad things … [Read more...]

Exchange Data Recovery Guide

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First and foremost, DON’T PANIC.  I cannot remember how many times I have seen somebody (myself included) do something completely idiotic and often times irreversible because they didn’t take the time to think things through.  For example, wanting SO … [Read more...]

Recovering from a RAID Controller Failure

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There are many reasons why a RAID goes down.  A technician will normally assume that one or more of the drives have failed.  This is a common diagnosis as the diagnostic lights on each of the drives may be blinking, the lights may have gone amber, or … [Read more...]

Western Digital My Book Problem Question and Answer

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Below are some more fun Q&A about hard drive recovery. I have given what I think is the best solution to these problems. As always please leave a comment if you have a question or contact me directly at 727-345-9665 ext 236. Question: I … [Read more...]

RAID 5 Stale drive detection

IT Technician Reparing Data Drives

Over the course of a week I receive several calls regarding the recovery of a RAID 5 array. In the course of the initial interrogation of a client I ask several questions regarding the state of the array, what has been done to recover the array and … [Read more...]