Using Recover It All Data Recovery Software On USB Firewire External Hard Drive

This video from Jacqui Best our tech guru explains how to use Recover It All. It not only gives a concise explanation on the inner workings of the program, but goes into detail on the best way to use it when recovering external hard … [Read more...]

Not Formatted Would You Like to Format Now?

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This is a common problem with external hard drives like the Western Digital My Book. The reason is that we as a USB using public do not “Safely Remove” the hardware before we turn off or unplug the devices from our computers.  A lot of the time this … [Read more...]

Computer Acting Up? Check Your Hard Drive For Free With Windows Surface Scanner New Version

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DTI Data is happy to announce the release of an updated version of our most popular freeware: Windows Surface Scanner! The new version now allows for reports to be printed as to where the bad sectors are, but more impressive is the relationship … [Read more...]

DTI Data Recovery Rescues ZION and Humanity!

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The other day we received a great testimonial from Harry Lennix the Matrix's Commander Lock. He was very pleased with the hard drive recovery we performed for him! We treat all of our clients like they were stars, and everyone's data is important to … [Read more...]

Hard Drive Data Recovery Clicking Disk

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By far the most common problem we hear about are clicking hard drives. Most data recovery companies automatically assume that a clicking hard drive means physical hard drive data recovery. While in most cases the clicking sound is indicative of a … [Read more...]

Knocked External Hard Drive Off Desk – Fell To The Floor

One of the most common calls we get is when someone has knocked their external hard drive off of their desk or counter. I have heard cats knocking the hard drives off, kids and users tripping over external hard drive cables. If an external hard drive … [Read more...]

DTI Data 10th Anniversary Celebration

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We are very happy to announce that 2010 marks the 10th anniversary of DTI Data's hard drive recovery service. Even though we had been selling software since 1994, it was in 2000 that we opened our main hard drive recovery facility. This has been a … [Read more...]

Hard Drive Data Recovery From Bad Sectors

One of most common hard drive data recovery scanrios is when we are faced with multiple bad sectors on a hard drive. Since we have released our popular Windows Surface Scanner, I have gotten a ton of emails about what to do when your drive has a … [Read more...]

Western Digital WD5000AAJS Hard Drive Recovery

Western Digital WD5000AAJS hard drive recovery usually entails repairing the heads. Like many drives the WD5000 has a parking mechanism that is meant to protect the platters so the heads don't impact upon them. This doesn't help if the heads fail … [Read more...]

Missing Exchange Data File

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I had a customer recently that called saying his Network Attached Storage (NAS) device had crashed and now his Exchange Priv.edb was missing. He tried running checkdisk on it, tried several undelete and file recovery programs with no luck. The weird … [Read more...]

Failed Hard Drive Recovery From Stuck Heads

One of the most common problems facing computer users is a failed hard drive. We see all types of failed hard drives, but the most common fatal problem revolves around broken heads. If there are any issues with the platters, often times it will be … [Read more...]

SATA Hard Drive Recovery Reversed Cable Causes Smoke

When connecting a SATA drive, you might think that the interface is pretty straight forward, but you would be amazed at how many damaged hard drives we get in due to reveresed power cables. The video below shows the result of two very bad things … [Read more...]

Hard Drive Data Recovery Challenges

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When performing hard drive data recovery, it is often a physical problem that requires the disk to be opened. We open hard drives in our clean room to prevent dust and static charges to interfere with the media. Our most commonly faced problem is … [Read more...]