Comments on: Computer Acting Up? Check Your Hard Drive For Free With Windows Surface Scanner New Version http://www.dtidata.com/resourcecenter/2010/07/14/computer-acting-up-check-your-hard-drive-for-free-with-windows-surface-scanner-new-version/ Hard drive recovery data recovery resource center with how to guides for windows RAID Snap server file system repair NTFS partition recovery tools tips and tricks to recover data Fri, 10 Feb 2012 20:43:29 -0500 hourly 1 http://wordpress.org/?v=3.1.2 By: Brian Johnson http://www.dtidata.com/resourcecenter/2010/07/14/computer-acting-up-check-your-hard-drive-for-free-with-windows-surface-scanner-new-version/comment-page-1/#comment-11116 Brian Johnson Fri, 27 Jan 2012 22:55:39 +0000 http://www.dtidata.com/resourcecenter/?p=1291#comment-11116 I couldn't find an email address for contact/feedback regarding Windows Surface Scanner but here are a few things that I noticed after downloading version 2.20 today: When I clicked on Mount nothing happened. A quick phone call to you led to discovering that the program is supposed to go to Admin mode but mine didn't. I had to right-click the icon in the start menu and check "Run as Admin" myself. According to the list of installed programs in the Control Panel the installed version is 2.10 although what I downloaded claimed to be 2.20. I compared the hard drive error list to that produce by MiniTool Partition Wizard. It repeatedly found only 4 bad blocks. You found 100+. I think that you're the accurate count. Maybe they're doing large reads and just reporting how many failed instead of dropping back to block-at-time when the large read fails. For the record I'm running Windows Vista with Service Pack 3. Brian p.s.: great little piece of software. Thanks for making it available. I couldn’t find an email address for contact/feedback regarding Windows Surface Scanner but here are a few things that I noticed after downloading version 2.20 today:

When I clicked on Mount nothing happened. A quick phone call to you led to discovering that the program is supposed to go to Admin mode but mine didn’t. I had to right-click the icon in the start menu and check “Run as Admin” myself.

According to the list of installed programs in the Control Panel the installed version is 2.10 although what I downloaded claimed to be 2.20.

I compared the hard drive error list to that produce by MiniTool Partition Wizard. It repeatedly found only 4 bad blocks. You found 100+. I think that you’re the accurate count. Maybe they’re doing large reads and just reporting how many failed instead of dropping back to block-at-time when the large read fails.

For the record I’m running Windows Vista with Service Pack 3.

Brian

p.s.: great little piece of software. Thanks for making it available.

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