Comments on: New Western Digital External Hard Drives

By: Jacqui Best

Jacqui Best — Mon, 02 Aug 2010 15:43:50 +0000

Tim,

You are correct that heat is a drive killer.. BUT .. puting an ice pack on it is not the way you want to go here. You can cause condensation to get on the inside of the hard drive which in turn will also kill the drive. Removing the drive from any enclosure and setting a fan to blow on it is the best course of action. If the driveis still over heating trying turning down the AC in the home to a balmy 60.

By: Tim

Tim — Sat, 31 Jul 2010 11:02:54 +0000

If your hard drive begins to overheat and stop showing up on you computer, take heed and make sure to back up any data on it. As we speak, I am transferring data to another drive, while leaving an ice pack against the drive. It had gotten to the point where anything over about a gig at a time would slug up my machine, and kill the communication between my computer and the drive.

I have read that the life of your half life will likely decrease by half for each 10 degrees above recommended temperatures.

By: Br Michael pendekos

Br Michael pendekos — Mon, 24 Aug 2009 04:05:51 +0000

My poblem hasn’t been solve as yet. The external WD hardrive is still not working.
My laptop continues to demand for software to be install. Maybe I lost my computer needs program that reads the external WD – 650GB. I dont know what to do.

By: Michael Stankard

Michael Stankard — Tue, 11 Aug 2009 15:50:29 +0000

Paulien,

It sounds like yo have the hard drive sudden death. More than likely the electronics or motor are dead which is why it won’t power up. Before jumping to conclusions you will want to pop the hard drive out of the case and hook the drive up as a slave to see if it is actually the drive or the case.
Here is a video on how to slave a hard drive in a desktop
You could also use another USB hard drive enclosure and plug your drive up to that.

By: Paulien - Netherlands

Paulien - Netherlands — Sun, 09 Aug 2009 19:42:48 +0000

Í’m having troubles with my WD6400E035-00 too, it’s not running anymore.
Cooling down won’t work, it’s been cold like a dead body for a few days now… No heat, no warmth, no lights, no sounds. Plugged it in and out several times.
Support.wdc.com (if it works at all) doesn’t give any sollutions… quite concerning to me.

By: Benjamin

Benjamin — Tue, 28 Jul 2009 22:26:44 +0000

Br. Michael Pendekos:

Just let your hard drive relax for a couple of days
before you try it again. Mine did the SAME thing,
and now it works like a charm.

Thing is, the externals do overheat, but that
doesnt mean that they DIE or are screwed up.

Just cool the hard drive in some cool place,
and the drive will mate with your computer perfectly.

By: Br. Michael Pendekos MSC

Br. Michael Pendekos MSC — Tue, 21 Jul 2009 10:04:31 +0000

I have been using Western Digital Hard Drive which had been running for quiet a while, but then I could not access anymore. It is about 650GB with seriel No: WCASY1960312, MODEL No: WD6400E035-00. I could not get it running. My computer continues to tell me, install the program for it, but I don’t have the the proper software for it. At the moment I can’t use it. I need some help.

By: Anonymous

Anonymous — Tue, 14 Apr 2009 18:06:37 +0000

merhaba