Remote Logical Hard Drive Recovery
September 29, 2008 by Jacqui Best
Filed under Data Recovery Solutions, IT News
I have over the past few years had customers with hard drives that I knew I could fix their problem easily if I just had access to the drive. In these situations I will usually offer the customer a logical recovery, which entails them sending us the hard drive, us getting it, and then we have to fix it and then ship it back. All of this usually takes about week from door to door. The customer usually just wants the data off the hard drive quickly so they end up buying DART XP File Recovery Software or Recover It All Professional, and then getting their data off and reformatting the drive to put the data back.
I did some research and found a really great way to be able to come into the customers computer remotely through a Internet browser with out having to worry about dealing with their routers and firewalls. It is called Log Me In Rescue. I send the customer a link to their email and then they run this little API that hooks up with my computer. I can then take control of the desktop and attempt to do the recovery. I inevitably need WinHex Sector Editor to view the disk in its raw format, I can easily upload the software to the customers computer and then use it in order to fix the drive. It is nice because the customer can see everything that I am doing so the worries about someone rummaging through their data are gone. This is by far the coolest form of hard drive recovery.
The coolest part about this kind of hard drive recovery is that in most instances I am putting the drive back the way it was before the problem occurred. I can also do adjustments to the system area of the drive to allow drives that data recovery software is not reading correctly to be able to read correctly.
We offer this service for a hugely discounted rate because we don’t have the over head attached to it that we would if you were to ship us the drive. I also use the utility to come in to a hard drive and diagnose problems for no cost to the customer if I don’t actually fix the drive, but that is still hard drive recovery.
good info
[...] be easily fixed if I were to remote in to the computer. Follow the link for more information on Remote Logical Hard Drive Recovery and how we can remote into your computer and recover your [...]
[...] I do a remote data recovery of a partition I would have WinHex available in order to have the ability to look at multiple facets of the file [...]
my X put an operating system on to make a bak up date before the date i bought my FIRST computer. we went into business together and thing didn’t work out but i then found out he had started ;putting monitoring things on my computer 3 months after i started dating him, which was 4 years ago.
The only thing i care about right now is recovering my emails that he deletd when he deleted outlook. i know he’s put another operating system on my computer and still continues to harrass me by deleting and messing with my operaing system.
Is there any way you can be of any help to me.
Any help is greatly Appreciated. She
Sheila,
What operating system is currently on your computer? How is he accessing it now? We can certainly help you out and try to find your email files, but I think the first step should be to secure your computer and stop any further tampering. Then we can focus on recovering your email.