Comments on: Backup Solution Western Digital My Book Review http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/ Hard drive recovery data recovery resource center with how to guides for windows RAID Snap server file system repair NTFS partition recovery tools tips and tricks to recover data Fri, 10 Feb 2012 20:43:29 -0500 hourly 1 http://wordpress.org/?v=3.1.2 By: Lu http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/comment-page-2/#comment-9262 Lu Tue, 04 Jan 2011 23:57:46 +0000 http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/#comment-9262 Highest selling does not always equate with highest customer satisfaction. I purchased a WD (don't remember how many gigs) My Book hard drive because it was the only external hard drive in-store that clearly advertised to be mac compatible with OS9. They lied. Hindsight: when the software supplied for Mac formatting is in exe format, duh, Take It Back! But.... I continued to use it since macs can also read PC files and I only needed it to transfer my old laptop files temporarily until I could afford to purchase a new computer. It started having trouble before I could finish copying my 20G of files! I didn't bother with the WD cust service folks. I've learned from past experience cheapo software and hardware companies are built on cheapo credentials and never intend to, or don't care to repair their products. They just make stuff to sell and throw away. A toxic philosophy and practice that we all are suffering from now, socially and environmentally. Tonight the WD My Book is seeking recovery at a local repair store, but the prognosis for both my files and the drive are grim. Highest selling does not always equate with highest customer satisfaction. I purchased a WD (don’t remember how many gigs) My Book hard drive because it was the only external hard drive in-store that clearly advertised to be mac compatible with OS9. They lied. Hindsight: when the software supplied for Mac formatting is in exe format, duh, Take It Back! But…. I continued to use it since macs can also read PC files and I only needed it to transfer my old laptop files temporarily until I could afford to purchase a new computer. It started having trouble before I could finish copying my 20G of files! I didn’t bother with the WD cust service folks. I’ve learned from past experience cheapo software and hardware companies are built on cheapo credentials and never intend to, or don’t care to repair their products. They just make stuff to sell and throw away. A toxic philosophy and practice that we all are suffering from now, socially and environmentally. Tonight the WD My Book is seeking recovery at a local repair store, but the prognosis for both my files and the drive are grim.

]]> By: Gene Collins http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/comment-page-2/#comment-8094 Gene Collins Thu, 25 Nov 2010 20:12:55 +0000 http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/#comment-8094 As I said in my last posting I'm doing my homework. Will the WD backup software also back-up the OS? As I said in my last posting I’m doing my homework. Will the WD backup software also back-up the OS?

]]> By: Gene Collins http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/comment-page-2/#comment-8093 Gene Collins Thu, 25 Nov 2010 20:07:51 +0000 http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/#comment-8093 I've been a technician for over 30 years working on a wide verity of computer peripherals including hard drives. The one common thread I see here is heat and I can tell you that dirt and heat are a disk drives' worst enemy. What happens with heat is that the disk expands. Within certain limits the drive will go unfazed however at some point the expansion will cause the addressing and stored data to be spread out to a point the system no longer recognizes it. (Probable cause for format issues IE... Disk addressing can't be read.) Now you back up your system on a hot disk and after it cools the data becomes compressed on the physical disk and it is possible to compress it to the point the read/write heads can no longer interpret the data because one data bit walks on another. Overheating can also damage the read/write heads as the only thing keeping them from crashing onto the disk surface is a very thin layer of air that's created by the spinning disk. As the disk expands it also becomes thicker and the heads ability to float may become restricted by physical limitations such as mounting hardware, build up of tolerances, which are very tight, and so forth. The speed and or transfer rate of a drive can also effect the amount of heat the unit produces. This is because the faster an electronic circuit runs the more current it draws and the more heat it produces. This is why all modern Processors have a fan mounted directly atop of them. Otherwise the processors would just fry and fail. I suggest that external drives be placed where heat can not be trapped around the unit, no little cubby holes. Placing a small fan pointed at the drive may also help by cooling the case that traps the heat inside. Also if the case has vent holes in it I'd point the fan directly at the lower vent opening and force the hot air out of the unit. The storage portion of the unit should be dust shielded and sealed. Additionally if the unit is using cross ventilation (two vent holes) be sure that they go from the top and bottom of the unit for proper confection cooling IE... Hot air out the top draws in cool air from the bottom. As a previous contributor suggest, all disk drives share these fallibilities and one brand is as likely to fail as another in most cases other then manufacturing issues, which would stand out like a sore thumb. Before purchasing any drive do your homework, read the reviews posted on retailers web sites for the different manufactures and models. Just like I'm doing now. I’ve been a technician for over 30 years working on a wide verity of computer peripherals including hard drives. The one common thread I see here is heat and I can tell you that dirt and heat are a disk drives’ worst enemy. What happens with heat is that the disk expands. Within certain limits the drive will go unfazed however at some point the expansion will cause the addressing and stored data to be spread out to a point the system no longer recognizes it. (Probable cause for format issues IE… Disk addressing can’t be read.)
Now you back up your system on a hot disk and after it cools the data becomes compressed on the physical disk and it is possible to compress it to the point the read/write heads can no longer interpret the data because one data bit walks on another.
Overheating can also damage the read/write heads as the only thing keeping them from crashing onto the disk surface is a very thin layer of air that’s created by the spinning disk. As the disk expands it also becomes thicker and the heads ability to float may become restricted by physical limitations such as mounting hardware, build up of tolerances, which are very tight, and so forth.
The speed and or transfer rate of a drive can also effect the amount of heat the unit produces. This is because the faster an electronic circuit runs the more current it draws and the more heat it produces. This is why all modern Processors have a fan mounted directly atop of them. Otherwise the processors would just fry and fail.
I suggest that external drives be placed where heat can not be trapped around the unit, no little cubby holes. Placing a small fan pointed at the drive may also help by cooling the case that traps the heat inside. Also if the case has vent holes in it I’d point the fan directly at the lower vent opening and force the hot air out of the unit. The storage portion of the unit should be dust shielded and sealed. Additionally if the unit is using cross ventilation (two vent holes) be sure that they go from the top and bottom of the unit for proper confection cooling IE… Hot air out the top draws in cool air from the bottom.
As a previous contributor suggest, all disk drives share these fallibilities and one brand is as likely to fail as another in most cases other then manufacturing issues, which would stand out like a sore thumb.
Before purchasing any drive do your homework, read the reviews posted on retailers web sites for the different manufactures and models. Just like I’m doing now.

]]> By: Anonymous http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/comment-page-2/#comment-7893 Anonymous Wed, 11 Aug 2010 18:42:59 +0000 http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/#comment-7893 can i do back both for may C: and D: drives ???? can i do back both for may C: and D: drives ????

]]> By: JohnnyBoyClub http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/comment-page-2/#comment-7811 JohnnyBoyClub Fri, 18 Jun 2010 14:22:59 +0000 http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/#comment-7811 I don't use WD Backup Software because is super slow at both backup and restore process , also not so many features . I camed across <a rel="nofollow" href="http://www.dmailer.com/dmailer-backup.html " target="blank">DMAILER</a> who is faster and is also free and has many usefull and interesting features . I am using it since 2-3 years ago and i encountered no error or problem with this software , i recommend all who are using a WD to backup their files with it. I don’t use WD Backup Software because is super slow at both backup and restore process , also not so many features .
I camed across DMAILER who is faster and is also free and has many usefull and interesting features .
I am using it since 2-3 years ago and i encountered no error or problem with this software , i recommend all who are using a WD to backup their files with it.

]]> By: eric http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/comment-page-2/#comment-7802 eric Mon, 14 Jun 2010 01:47:18 +0000 http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/#comment-7802 Mybook 1 Tb shows as not initialized , per disk management . Worked fine yesterday. 800 G at stake. Disassembled , no problems seen. Vista.... Drive clicks at times and may or may not illuminate led every time its connected . Also , audible tone sometimes sounds , sometimes not . I wonder if my enclosure is faulty. Mybook 1 Tb shows as not initialized , per disk management . Worked fine yesterday. 800 G at stake. Disassembled , no problems seen. Vista…. Drive clicks at times and may or may not illuminate led every time its connected . Also , audible tone sometimes sounds , sometimes not . I wonder if my enclosure is faulty.

]]> By: Kooky http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/comment-page-2/#comment-7740 Kooky Thu, 22 Apr 2010 02:06:59 +0000 http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/#comment-7740 I think you people are buying your WD hard drives from a not so reliable tech company. WD makes the best reliable hard drives in the world I think you people are buying your WD hard drives from a not so reliable tech company. WD makes the best reliable hard drives in the world

]]> By: Joanie http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/comment-page-2/#comment-7727 Joanie Sun, 11 Apr 2010 04:29:41 +0000 http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/#comment-7727 I have a WD my book for mac (2 weeks old). If I run the quick drive test or complete drive test I get the 'fail' message. but no information about what action I should then take. I note that the complete drive test " tests every sector of the drive for error conditions and inserts bad-sector markers as required". But where do I look for these markers and what am I supposed to do about them? Thanks! I have a WD my book for mac (2 weeks old).

If I run the quick drive test or complete drive test I get the ‘fail’ message. but no information about what action I should then take.

I note that the complete drive test ” tests every sector of the drive for error conditions and inserts bad-sector markers as required”.
But where do I look for these markers and what am I supposed to do about them?

Thanks!

]]> By: M Saleem http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/comment-page-2/#comment-7684 M Saleem Sat, 06 Mar 2010 10:42:41 +0000 http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/#comment-7684 I had windows XP and using WD. I changed to windows 7. Now In my PC the WD is not detected. I tried lot and failed. In devise manager it is showing but in my computer drive is not seen. How to open this drive now. at starting there was some error was showing . I had windows XP and using WD. I changed to windows 7. Now In my PC the WD is not detected. I tried lot and failed. In devise manager it is showing but in my computer drive is not seen. How to open this drive now. at starting there was some error was showing .

]]> By: michelle http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/comment-page-1/#comment-7650 michelle Thu, 11 Feb 2010 02:12:09 +0000 http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/#comment-7650 i backed up my laptop to the mybook, then reformated my laptop and ran the restore files from the mybook and none of the files are there but I can see them in Explorer on themybook? I looked for the folder WD_Windows_Tools but I do not have it? Help! i backed up my laptop to the mybook, then reformated my laptop and ran the restore files from the mybook and none of the files are there but I can see them in Explorer on themybook? I looked for the folder WD_Windows_Tools but I do not have it? Help!

]]> By: Mike http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/comment-page-1/#comment-7628 Mike Wed, 27 Jan 2010 03:06:56 +0000 http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/#comment-7628 Interesting post from Ed Grummitt. I have the older WD 500 GB My Book that uses WD Anywhere Backup and WD MioNet Access which allows you to gain remote access to the drive via the internet. There are two downfalls to this software, it limits the file types that can be accessed such as video files ... apparently I guess because of copyright issues. Also I too had trouble with this back up software because it drew a lot of CPU resources and also had trouble with the back up plans. One day, I paused the back up plan so that I could back up the computer at a later date such as quarterly. When I tried to reinstate the back up paln, it couldn't find the back up plan and the software hung. I called WD and they said to try uninstalling it and reinstalling it and see if that helps. Well guess what...no go!! So I had to just use the hard drive portion without the software and do a complete manual back up over the old data which was 160 GB. You know that backing up 160 GB takes time and sometimes in the middle of the night, the back up would stop and say "can't find such and such a file associated with a particular video file that was created with Roxio...do you want to proceed with the back up and associate the file?" I would wake up in the morning to have to click ok and let it continue this process for the remainder of the back up. So to make a long story short....the WD Anywhere Backup and Mionet Access software was not very useful....in fact just a big headache. I wonder if anybody has had any positive experience with the newer WD SmartWare which is a very visual? Also I am thinking of doing a RAID1 with 2 WD 500GB Black Caviar's. Does anybody have any experience with setting that up through the bios or do I need an adapter card? Thanks for your help in advance. From Mike in Miami Interesting post from Ed Grummitt. I have the older WD 500 GB My Book that uses WD Anywhere Backup and WD MioNet Access which allows you to gain remote access to the drive via the internet. There are two downfalls to this software, it limits the file types that can be accessed such as video files … apparently I guess because of copyright issues. Also I too had trouble with this back up software because it drew a lot of CPU resources and also had trouble with the back up plans. One day, I paused the back up plan so that I could back up the computer at a later date such as quarterly. When I tried to reinstate the back up paln, it couldn’t find the back up plan and the software hung. I called WD and they said to try uninstalling it and reinstalling it and see if that helps. Well guess what…no go!! So I had to just use the hard drive portion without the software and do a complete manual back up over the old data which was 160 GB. You know that backing up 160 GB takes time and sometimes in the middle of the night, the back up would stop and say “can’t find such and such a file associated with a particular video file that was created with Roxio…do you want to proceed with the back up and associate the file?” I would wake up in the morning to have to click ok and let it continue this process for the remainder of the back up. So to make a long story short….the WD Anywhere Backup and Mionet Access software was not very useful….in fact just a big headache. I wonder if anybody has had any positive experience with the newer WD SmartWare which is a very visual? Also I am thinking of doing a RAID1 with 2 WD 500GB Black Caviar’s. Does anybody have any experience with setting that up through the bios or do I need an adapter card? Thanks for your help in advance. From Mike in Miami

]]> By: Michael Stankard http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/comment-page-1/#comment-7561 Michael Stankard Tue, 29 Dec 2009 21:18:18 +0000 http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/#comment-7561 Ed, thanks for the input. This page gets a lot of views and I know others have had issues as well. Good call on setting it up as a RAID 1, but then you are an IT PRO : ) Ed, thanks for the input. This page gets a lot of views and I know others have had issues as well. Good call on setting it up as a RAID 1, but then you are an IT PRO : )

]]> By: Ed Grummitt http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/comment-page-1/#comment-7560 Ed Grummitt Tue, 29 Dec 2009 21:10:51 +0000 http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/#comment-7560 Sorry, should have said I'm running Windows XP SP3 in above comment. Sorry, should have said I’m running Windows XP SP3 in above comment.

]]> By: Ed Grummitt http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/comment-page-1/#comment-7559 Ed Grummitt Tue, 29 Dec 2009 21:03:49 +0000 http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/#comment-7559 I have a Mybook 1 tB RAID drive set up for RAID 1 (as out of the box, gives you 500gB storage). The kit itself is brilliant - very quiet, and doesn't appear to get hot even when doing big backups (but I live in the UK, not California!) I have however had a couple of glitches with the Anywhere Backup software The auto backups just stopped after a couple of months - I restarted Anywhere Backup and got an error message "WD Backup cannot initialise" or similar. I did all the right things like reporting it to WD support including a log, but did not get much helpful advice. I then uninstalled Anywhere Backup and Drive Manager and eventually got everything working again - except auto backups! I had to use the "verify backups" option to kick a backup in. Since then WD Backup has repeatedly nagged me to upgrade to a later version - I have tried this a couple of times but it caused the original error again! Today (post Christmas) I bit the bullet and decided to upgrade by uninstalling the CD software (keeping the existing backup plan), and downloading both programs myself off the WD site (the version of Backup on the CD was 1.3 and they are now up to 4.5 or something - whaaat?). Surprise - the same error recurred. So the next time I responded "NO" when the WD Uninstaller asked me if I wanted to retain my existing backup plan. This worked! I strongly recommend that anyone else who has this problem always replies NO to this message. I am now on WD_backup2 which is merrily backing up thousands of photos as I type. Thing is, I've been in the IT field for nearly 40 years - mainframes, Windows of all varieties, proprietary stuff, networking, Unix of many flavours etc., and I don't let recalcitrant software beat me. Based on my experience, I don't think that WD Anywhere Backup is bomb-proof enough for the average Joe picking up a drive from PC World, WalMart etc. I have a Mybook 1 tB RAID drive set up for RAID 1 (as out of the box, gives you 500gB storage). The kit itself is brilliant – very quiet, and doesn’t appear to get hot even when doing big backups (but I live in the UK, not California!)

I have however had a couple of glitches with the Anywhere Backup software The auto backups just stopped after a couple of months – I restarted Anywhere Backup and got an error message “WD Backup cannot initialise” or similar. I did all the right things like reporting it to WD support including a log, but did not get much helpful advice.

I then uninstalled Anywhere Backup and Drive Manager and eventually got everything working again – except auto backups! I had to use the “verify backups” option to kick a backup in. Since then WD Backup has repeatedly nagged me to upgrade to a later version – I have tried this a couple of times but it caused the original error again!

Today (post Christmas) I bit the bullet and decided to upgrade by uninstalling the CD software (keeping the existing backup plan), and downloading both programs myself off the WD site (the version of Backup on the CD was 1.3 and they are now up to 4.5 or something – whaaat?). Surprise – the same error recurred.

So the next time I responded “NO” when the WD Uninstaller asked me if I wanted to retain my existing backup plan. This worked! I strongly recommend that anyone else who has this problem always replies NO to this message.

I am now on WD_backup2 which is merrily backing up thousands of photos as I type.

Thing is, I’ve been in the IT field for nearly 40 years – mainframes, Windows of all varieties, proprietary stuff, networking, Unix of many flavours etc., and I don’t let recalcitrant software beat me. Based on my experience, I don’t think that WD Anywhere Backup is bomb-proof enough for the average Joe picking up a drive from PC World, WalMart etc.

]]> By: Mary Hutchinson http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/comment-page-1/#comment-7375 Mary Hutchinson Mon, 19 Oct 2009 17:01:34 +0000 http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/#comment-7375 I bought a "my book" 1 gb back up drive. I kept getting messages that my free trial had expired . i tried & tried & tried to purchase more but it kept telling me that the serial# was not correct. No way could I get a phone # & no way to correct this What can i do???? I bought a “my book” 1 gb back up drive. I kept getting messages that my free trial had expired . i tried & tried & tried to purchase more but it kept telling me that the serial# was not correct. No way could I get a phone # & no way to correct this What can i do????

]]> By: Kim http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/comment-page-1/#comment-7345 Kim Sat, 03 Oct 2009 03:28:30 +0000 http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/#comment-7345 I'm trying to restore info from my 'my book' 500. I used 'WD Backup' . All the files are on the WD, I can see them in explorer. When I try to use 'restore' the computer looks for a file that ends in .nbp. I have 3 WD's, and one Maxtor. Why Oh Why would the needed restore command NOT be on/in the file backed up? My whole OS crashed on my laptop, I have both the C and D drives backed up to WD. I reinstalled the orginal software from the laptop. Why can't this stuff just work right? I have a new T1 WD drive that I got at Costco sitting on my desk which will make #4. I swear, if I can't get my backed up C and D drive info off of the My Book 500, I'm taking it back and putting all my info on CD/DVD's from now on. I'm done. Where is the RESTORE info. I did find the restore.exe but it just looks for the file with the .nbp extension. I’m trying to restore info from my ‘my book’ 500. I used ‘WD Backup’ . All the files are on the WD, I can see them in explorer. When I try to use ‘restore’ the computer looks for a file that ends in .nbp.

I have 3 WD’s, and one Maxtor. Why Oh Why would the needed restore command NOT be on/in the file backed up? My whole OS crashed on my laptop, I have both the C and D drives backed up to WD. I reinstalled the orginal software from the laptop. Why can’t this stuff just work right? I have a new T1 WD drive that I got at Costco sitting on my desk which will make #4. I swear, if I can’t get my backed up C and D drive info off of the My Book 500, I’m taking it back and putting all my info on CD/DVD’s from now on. I’m done.

Where is the RESTORE info. I did find the restore.exe but it just looks for the file with the .nbp extension.

]]> By: Kathy http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/comment-page-1/#comment-7323 Kathy Thu, 17 Sep 2009 00:28:37 +0000 http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/#comment-7323 I have a 1 Tb Mybookworld using WD Backup that is less than a month old. It has been nothing but trouble. It has actually worked a couple times, but otherwise, consistently fails. I can't "see it" from my MacBook Air, it won't automatically backup, when I connect directly to my computer it doesn't work. Sometimes I can trick it into working, but usually not. I'm very disappointed. In some ways, I'm much happier with my Time Machine (I got the MBW for extra backup) but the user interface with the Time Machine is godawful, so I wanted something more standard. The MBW is not the answer, for me, anyway. I have a 1 Tb Mybookworld using WD Backup that is less than a month old. It has been nothing but trouble. It has actually worked a couple times, but otherwise, consistently fails. I can’t “see it” from my MacBook Air, it won’t automatically backup, when I connect directly to my computer it doesn’t work. Sometimes I can trick it into working, but usually not. I’m very disappointed. In some ways, I’m much happier with my Time Machine (I got the MBW for extra backup) but the user interface with the Time Machine is godawful, so I wanted something more standard. The MBW is not the answer, for me, anyway.

]]> By: Terry Headgepath http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/comment-page-1/#comment-7249 Terry Headgepath Sun, 09 Aug 2009 14:00:54 +0000 http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/#comment-7249 I have a 500GB on my office computer and a 250GB on my home desktop and have had no issues with either one. Am very happy with the security of having back ups. I have a 500GB on my office computer and a 250GB on my home desktop and have had no issues with either one. Am very happy with the security of having back ups.

]]> By: Jacqui Best http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/comment-page-1/#comment-6956 Jacqui Best Wed, 03 Jun 2009 21:45:32 +0000 http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/#comment-6956 Joseph, They first thing I would do is take a look in disk management and see if the drive is showing up as a device attached at all. If it is, then the problem is more then likely something to do with the Master Boot Record. Most data recovery software should allow you to scan and retrieve your data. If it is NOT showing up in Disk Management (you can right clink on My computer and go to manage to get there) then I would try pulling the hard drive out of the chassis and putting in a new one to see if it is the chassis that has gone bad. If neither option above works then it may need a physical recovery in a clean room, if you reach this point give me a call so we go over your options. Joseph,
They first thing I would do is take a look in disk management and see if the drive is showing up as a device attached at all. If it is, then the problem is more then likely something to do with the Master Boot Record. Most data recovery software should allow you to scan and retrieve your data. If it is NOT showing up in Disk Management (you can right clink on My computer and go to manage to get there) then I would try pulling the hard drive out of the chassis and putting in a new one to see if it is the chassis that has gone bad. If neither option above works then it may need a physical recovery in a clean room, if you reach this point give me a call so we go over your options.

]]> By: Joseph http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/comment-page-1/#comment-6948 Joseph Mon, 01 Jun 2009 14:54:52 +0000 http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/#comment-6948 Hi there. I had a question regarding my 500GB external WD hard drive. It's been pretty good to me for the last year until now. It seems to turn on fine and it lights up and makes the usual low volume noise when it's working. However, it does not appear on my computer. I tried dif computers as well as dif USB cables and no luck. What should I do? Something simple? I appreciate your time and consideration. thanks. Hi there. I had a question regarding my 500GB external WD hard drive. It’s been pretty good to me for the last year until now. It seems to turn on fine and it lights up and makes the usual low volume noise when it’s working. However, it does not appear on my computer. I tried dif computers as well as dif USB cables and no luck. What should I do? Something simple?

I appreciate your time and consideration.

thanks.

]]> By: Grant Gorton http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/comment-page-1/#comment-6896 Grant Gorton Mon, 18 May 2009 20:20:15 +0000 http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/#comment-6896 I was wondering. If I want to partition 250gb of my 1tb drive for the WD Backup software to use, and leave the other 750gb for drag and drop back up... is that possible? (The idea is to clear some space on my hardrive - photos, large video files, etc - and then clear those elements off the machine permanently. Once it's cleared off, I want to have the WD Backup software backup what's on my 250gb computer drive, so it won't overwrite the files I've permanently deleted off my computer drive. I was wondering. If I want to partition 250gb of my 1tb drive for the WD Backup software to use, and leave the other 750gb for drag and drop back up… is that possible? (The idea is to clear some space on my hardrive – photos, large video files, etc – and then clear those elements off the machine permanently. Once it’s cleared off, I want to have the WD Backup software backup what’s on my 250gb computer drive, so it won’t overwrite the files I’ve permanently deleted off my computer drive.

]]> By: gh http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/comment-page-1/#comment-6867 gh Thu, 30 Apr 2009 18:57:39 +0000 http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/#comment-6867 I have a pair of WD MyBook 500GB drives. One, connected to my desktop, quit working until I switched from Firewire to USB. The other is on my laptop and seems to work well for backing up. HOWEVER, I think it is slowing my laptop to a s snail's pace. Has anyone had the speed problem with My Book, or is it likely that something else is slowing me down? It runs at normal speed in safe mode. I have a pair of WD MyBook 500GB drives.

One, connected to my desktop, quit working until I switched from Firewire to USB.

The other is on my laptop and seems to work well for backing up. HOWEVER, I think it is slowing my laptop to a s snail’s pace.

Has anyone had the speed problem with My Book, or is it likely that something else is slowing me down? It runs at normal speed in safe mode.

]]> By: Ian http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/comment-page-1/#comment-6788 Ian Fri, 20 Mar 2009 09:50:49 +0000 http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/#comment-6788 I have the new wd my book world 1tb (white light vesion). Anyone know what file to change in linux, so the device boots up to be on my network on using the power button or web interface to shutdown the device. As if there's always been a power cut. I have the new wd my book world 1tb (white light vesion).
Anyone know what file to change in linux, so the device boots up to be on my network on using the power button or web interface to shutdown the device. As if there’s always been a power cut.

]]> By: randy http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/comment-page-1/#comment-6764 randy Mon, 09 Mar 2009 14:08:49 +0000 http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/#comment-6764 With all the negative responses on seemingly all external hard drives, I have a BIG question...which one is the most dependable and user friendly? Someone please give some common sense advise. I want to back up pictures and files. Thanks With all the negative responses on seemingly all external hard drives, I have a BIG question…which one is the most dependable and user friendly?
Someone please give some common sense advise.
I want to back up pictures and files.
Thanks

]]> By: Neil B http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/comment-page-1/#comment-6527 Neil B Fri, 26 Dec 2008 03:52:39 +0000 http://www.dtidata.com/resourcecenter/2007/06/19/data-backup-solution-wd-my-book-review/#comment-6527 I got a 1TB Mybook for Christmas. I am trying to back up my computer onto it so I can clean it off and re-install vista. The drive is running cool, but the backup utility seemed to have frozen. I ended its process and restarted the application, and it continued on where it left off. However I stopped it and deleted the data it backed up. Would like to just copy everything from my C:\ drive on my PC and then pick through it later. In my old computer, before I got my quad core HP, I had a 15GB WD drive (I built the PC), left over from my first computer from around 2000. I took the 15GB out and put in a 120GB Seagate. The WD drive still worked. Worked for 7 1/2 years. Until recently my buddy borrowed it and fried it in a power surge. I had been through 2 Seagates and then the Seagates were replaced with a 120GB Maxtor. The Maxtor went out aswell, so they gave me another Maxtor. I still have it. I'm not sure if it works, as my old computer died via iPod. (Long story) I picked out this WD drive mainly because it was on sale, and the rock solid WD drive I had from my first computer. I hope my My book will be the same, but you guys got me worried. I got a 1TB Mybook for Christmas.
I am trying to back up my computer onto it so I can clean it off and re-install vista.
The drive is running cool, but the backup utility seemed to have frozen. I ended its process and restarted the application, and it continued on where it left off. However I stopped it and deleted the data it backed up. Would like to just copy everything from my C:\ drive on my PC and then pick through it later.
In my old computer, before I got my quad core HP, I had a 15GB WD drive (I built the PC), left over from my first computer from around 2000. I took the 15GB out and put in a 120GB Seagate. The WD drive still worked. Worked for 7 1/2 years. Until recently my buddy borrowed it and fried it in a power surge. I had been through 2 Seagates and then the Seagates were replaced with a 120GB Maxtor. The Maxtor went out aswell, so they gave me another Maxtor. I still have it. I’m not sure if it works, as my old computer died via iPod. (Long story)

I picked out this WD drive mainly because it was on sale, and the rock solid WD drive I had from my first computer. I hope my My book will be the same, but you guys got me worried.

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