Comments on: Hard Drive Recovery Profile: Western Digital http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/ Hard drive recovery data recovery resource center with how to guides for windows RAID Snap server file system repair NTFS partition recovery tools tips and tricks to recover data Mon, 15 Mar 2010 20:31:24 -0400 http://wordpress.org/?v=2.9.2 hourly 1 By: Jacqui Best http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-7441 Jacqui Best Tue, 24 Nov 2009 18:19:52 +0000 http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-7441 Gary, Do you need the data from them or? Gary,

Do you need the data from them or?

]]> By: Gary Cauble http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-7438 Gary Cauble Mon, 23 Nov 2009 04:09:43 +0000 http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-7438 I have 2 western digital 160g hard drives in a raid 1 configuration. It says 1 of them failed but I can see it. How do I erase the data from the raid failure so I can reuse it? I have 2 western digital 160g hard drives in a raid 1 configuration. It says 1 of them failed but I can see it. How do I erase the data from the raid failure so I can reuse it?

]]> By: EDEEZ http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-7422 EDEEZ Sat, 14 Nov 2009 18:21:44 +0000 http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-7422 I stumbled across this website today with the hope that I could resolve a year and half old problem--retrieving the information saved on My Book (500GB) External drive!!! I was, both, alarmed and, ironically, comforted to know that I was NOT alone! regarding the retrieval problems I have with the My Book! Simply put, when plugged in for the second time, to retrieve the information saved, the My Book does not power up (NO Blue Light come on!), No Sound, No Nothing!!! I used other power outlets to ensure it was not the power source...the SAME results! NOTHING!!! All I want is to retrieve the information that I had saved on the drive, thereafter, it's going into the recycle bin!!! ANYTHING advice that has worked to retrieve the information (if at all possible?) is gladly welcomed!!! Thanks, in advance! EDEEZ I stumbled across this website today with the hope that I could resolve a year and half old problem–retrieving the information saved on My Book (500GB) External drive!!! I was, both, alarmed and, ironically, comforted to know that I was NOT alone! regarding the retrieval problems I have with the My Book!
Simply put, when plugged in for the second time, to retrieve the information saved, the My Book does not power up (NO Blue Light come on!), No Sound, No Nothing!!! I used other power outlets to ensure it was not the power source…the SAME results! NOTHING!!! All I want is to retrieve the information that I had saved on the drive, thereafter, it’s going into the recycle bin!!! ANYTHING advice that has worked to retrieve the information (if at all possible?) is gladly welcomed!!!
Thanks, in advance!
EDEEZ

]]> By: M Clark http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-7406 M Clark Fri, 06 Nov 2009 07:59:11 +0000 http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-7406 I have a 500 GB Western Digital External Harddrive. I had it hooked up via USB to a computer running Vista. I deframented the hard drive (internal) to the computer system that this drive was hooked too. Everything seemed to work out with no problems. After turning the computer off and back on I noticed that the WD external drive was not noticed by my computer. So the drive was not physically moved or anything, but now I get the beeps when connecting the drive to both computers, but the drive is not recognized. The drive just boots like normal for about 10 seconds, I get the buzz of rotation from the drive and three clicks as if it's trying to boot - followed by three more clicks and then the steady blue rounded lights. Any ideas on how to just get the drive to registar on my computer. I have a couple of nice programs that would like to take the whole drive to diner. lol Can You Help? I have a 500 GB Western Digital External Harddrive. I had it hooked up via USB to a computer running Vista. I deframented the hard drive (internal) to the computer system that this drive was hooked too. Everything seemed to work out with no problems. After turning the computer off and back on I noticed that the WD external drive was not noticed by my computer. So the drive was not physically moved or anything, but now I get the beeps when connecting the drive to both computers, but the drive is not recognized. The drive just boots like normal for about 10 seconds, I get the buzz of rotation from the drive and three clicks as if it’s trying to boot – followed by three more clicks and then the steady blue rounded lights. Any ideas on how to just get the drive to registar on my computer. I have a couple of nice programs that would like to take the whole drive to diner.

lol
Can You Help?

]]> By: Spring http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-7382 Spring Wed, 21 Oct 2009 12:30:40 +0000 http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-7382 what would I need to do to send my failed hard drive to you Also, once the information is transfered is the failed hard drive junk? Also, how would I slave the bad hard drive to a laptop? what would I need to do to send my failed hard drive to you Also, once the information is transfered is the failed hard drive junk?

Also, how would I slave the bad hard drive to a laptop?

]]> By: Jenn http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-7365 Jenn Thu, 15 Oct 2009 00:11:32 +0000 http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-7365 I've used my Western Digital MY Essential 500 GB for almost a year. Always had a lot of confidence in WD. Yesterday I noticed that the LED light on the front which is usually stationary was blinking. When I accessed the shortcut for it, got that dreaded generic message that the drive could not be found. I immediately went to MY COMPUTER and it wasn't there either. I've spent half the day trying to find a solution and after reading most of the post here I'm thinking WD is now using defaulty hard drives. I like so many others am out of warranty. I had all my PSP things tubes, scrap Kits, plug-ins, also classes's I've attended saved there thinking they would be safe. Some of the stuff on there is irreplaceable to me. I lost pictures, my granddaughter's wedding, family outings. I'm so sad I think I'll just give up computing for awhile. It looks like it doesn't make sense to go out and buy another WD External Hard as there are so many of them failing I'd probably get another one and it'd do the same thing. Jenn Knoxville, TN I’ve used my Western Digital MY Essential 500 GB for almost a year. Always had a lot of confidence in WD. Yesterday I noticed that the LED light on the front which is usually stationary was blinking. When I accessed the shortcut for it, got that dreaded generic message that the drive could not be found. I immediately went to MY COMPUTER and it wasn’t there either.

I’ve spent half the day trying to find a solution and after reading most of the post here I’m thinking WD is now using defaulty hard drives.

I like so many others am out of warranty. I had all my PSP things tubes, scrap Kits, plug-ins, also classes’s I’ve attended saved there thinking they would be safe. Some of the stuff on there is irreplaceable to me. I lost pictures, my granddaughter’s wedding, family outings. I’m so sad I think I’ll just give up computing for awhile. It looks like it doesn’t make sense to go out and buy another WD External Hard as there are so many of them failing I’d probably get another one and it’d do the same thing.

Jenn
Knoxville, TN

]]> By: Michael Stankard http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-7254 Michael Stankard Tue, 11 Aug 2009 15:43:26 +0000 http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-7254 Rodder, a clicking hard drive is bad news. If it is still seen in Windows, then you should clone it as soon as you can before it dies all the way! You can get our cloning tool here: <a href="http://www.dtidata.com/speed_clone.htm">Speed Clone</a> This will make an exact copy of your drive so you can run data recovery software on it and recover your data. Rodder, a clicking hard drive is bad news. If it is still seen in Windows, then you should clone it as soon as you can before it dies all the way! You can get our cloning tool here: Speed Clone This will make an exact copy of your drive so you can run data recovery software on it and recover your data.

]]> By: Rodder http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-7253 Rodder Mon, 10 Aug 2009 21:32:48 +0000 http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-7253 i have this WD hard drive which my pc or any pc recognises. when i plug in i hear the motor rotating and it gives clicking noise for12-13 times and it dies down. the pc doesn't see the hard drive but when i try to disconnect the usb it shows that there is wd hard disk and i can even see it in device manager. Any help please i have this WD hard drive which my pc or any pc recognises. when i plug in i hear the motor rotating and it gives clicking noise for12-13 times and it dies down. the pc doesn’t see the hard drive but when i try to disconnect the usb it shows that there is wd hard disk and i can even see it in device manager.

Any help please

]]> By: sher http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-7227 sher Wed, 29 Jul 2009 20:49:52 +0000 http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-7227 hi bought a wd 1tb external hard drive my book essential edition on 26/12/08 from comets which should still under warranty what a piece of crap i have this 100times i put the power lead in than put in the usb lead into the pc port the metal touch the usb port than there a electric short noise now my book wont come on like the powers gone please i just want2retrive my data especially my,my family&friends pics do u think it might be power problem with the unit&the hard drive might be ok?if not is data recovery expensive here in the uk which have association with WD never again will i buy from them after this i think i can return it get a replacement or refund that really doesnt bother me just the stuff in there please help many thx4ur time hi bought a wd 1tb external hard drive my book essential edition on 26/12/08 from comets which should still under warranty what a piece of crap i have this 100times i put the power lead in than put in the usb lead into the pc port the metal touch the usb port than there a electric short noise now my book wont come on like the powers gone please i just want2retrive my data especially my,my family&friends pics do u think it might be power problem with the unit&the hard drive might be ok?if not is data recovery expensive here in the uk which have association with WD never again will i buy from them after this i think i can return it get a replacement or refund that really doesnt bother me just the stuff in there please help many thx4ur time

]]> By: CaseyO http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6981 CaseyO Mon, 15 Jun 2009 16:25:52 +0000 http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6981 I bought a 320GB My Book about a year ago...everything has been working fine with it until today, when I hooked it up to my computer and it was recognized as "Local Disk" rather than by its usual title of "My Book" and when I tried to open the drive, it continued to tell me that the drive had not been formatted and "Did I want to format it now?" I'm pretty sure that reformatting the drive would permanently delete all of the data that I had stored on it, if it hasn't already been lost, so I'm trying to avoid that. I have been storing ALL of my pictures, videos, music, and word documents on it while I was waiting to get a laptop for college, because my parents computer was far to old to handle it all, so I don't have much of anything backed-up anywhere else! There is a lot of data on the drive which I absolutely can not lose and I'm really hoping it can be salvaged somehow! I don't think the drive is under warranty any longer...but either way my main concern is restoring all of my lost data, and I could care less what happens to the actual drive. Like I mentioned before, this is the first and only problem I've had with My Book...there's never been any clicking or anything which is why I wasn't to concerned with the possibility of the drive crashing. Is there anything I can do to save my data? Is there software that I can download or do I need to send the drive somewhere? Please Help!!! I bought a 320GB My Book about a year ago…everything has been working fine with it until today, when I hooked it up to my computer and it was recognized as “Local Disk” rather than by its usual title of “My Book” and when I tried to open the drive, it continued to tell me that the drive had not been formatted and “Did I want to format it now?” I’m pretty sure that reformatting the drive would permanently delete all of the data that I had stored on it, if it hasn’t already been lost, so I’m trying to avoid that. I have been storing ALL of my pictures, videos, music, and word documents on it while I was waiting to get a laptop for college, because my parents computer was far to old to handle it all, so I don’t have much of anything backed-up anywhere else! There is a lot of data on the drive which I absolutely can not lose and I’m really hoping it can be salvaged somehow! I don’t think the drive is under warranty any longer…but either way my main concern is restoring all of my lost data, and I could care less what happens to the actual drive. Like I mentioned before, this is the first and only problem I’ve had with My Book…there’s never been any clicking or anything which is why I wasn’t to concerned with the possibility of the drive crashing. Is there anything I can do to save my data? Is there software that I can download or do I need to send the drive somewhere? Please Help!!!

]]> By: Jacqui Best http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6932 Jacqui Best Fri, 29 May 2009 17:06:30 +0000 http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6932 Lakshman, This could be an issue of just a few bad sectors in really important area OS the drive.. ie the MBR or Boot Sector. I could get a better idea by remoting in to take a look around. On a side note bad sectors can not be "fixed" you can do a FULL format of the drive and windows will write out the bad sectors but it is highly likely they will continue to grow since there was such a sudden onset of the problem. Also do not format until you get the data off! Lakshman,

This could be an issue of just a few bad sectors in really important area OS the drive.. ie the MBR or Boot Sector. I could get a better idea by remoting in to take a look around. On a side note bad sectors can not be “fixed” you can do a FULL format of the drive and windows will write out the bad sectors but it is highly likely they will continue to grow since there was such a sudden onset of the problem. Also do not format until you get the data off!

]]> By: lakshman http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6904 lakshman Fri, 22 May 2009 05:49:42 +0000 http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6904 My WD External hard drive is not opening, When i hook up to my computer it is detecting as local Drive E previously it detected WD...... drive. When i used some data recovery tools it gave me error like read error encountered at sector 72638 on the disk So how to recover the file and fix the sectors. My WD External hard drive is not opening, When i hook up to my computer it is detecting as local Drive E previously it detected WD…… drive.

When i used some data recovery tools it gave me error like
read error encountered at sector 72638 on the disk

So how to recover the file and fix the sectors.

]]> By: dci minitry http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6832 dci minitry Mon, 13 Apr 2009 14:10:43 +0000 http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6832 i formated my external drive and it is not working fine again. it use to work like A SYNCHRONIZE to the other drives but it is not working fine like that again i formated my external drive and it is not working fine again. it use to work like A SYNCHRONIZE to the other drives but it is not working fine like that again

]]> By: bruce http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6830 bruce Sun, 12 Apr 2009 06:48:30 +0000 http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6830 I have the My Book 250 GB. Tonight I recieved a "Disk in the F drive is not formatted". Have I lost all my photos? I have the My Book 250 GB. Tonight I recieved a “Disk in the F drive is not formatted”. Have I lost all my photos?

]]> By: christie http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6821 christie Tue, 07 Apr 2009 04:43:39 +0000 http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6821 Unfortunately we did try that but the computer is still not detecting the drive. It doesn't make any noises. Any other suggestions? Unfortunately we did try that but the computer is still not detecting the drive. It doesn’t make any noises. Any other suggestions?

]]> By: Michael Stankard http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6816 Michael Stankard Mon, 06 Apr 2009 16:20:28 +0000 http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6816 Christie, Did you take it out of the case and hook it up as a slave? If you are not hearing any clicking or other strange noises, you may be lucky and be able to slave the drive. <a href="http://www.dtidata.com/resourcecenter/2007/04/23/how-to-slave-hard-drive/">Here is a link to our slave a hard drive tutorial</a> Christie,

Did you take it out of the case and hook it up as a slave? If you are not hearing any clicking or other strange noises, you may be lucky and be able to slave the drive.

Here is a link to our slave a hard drive tutorial

]]> By: christie http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6811 christie Thu, 02 Apr 2009 05:44:52 +0000 http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6811 I have the WD Passport Essential which was working fine until last week. Now my computer will not even recognize the drive. I have tried uninstalling and scanning for hardware updates, plugging it into different USB ports and different computers. The blue light still comes on and the drive spins when plugged in but the computer will not recognize it. Is there any way to recover my files? Unfortunately they are not backed up and I'm nervous to find out how much it would cost to get them recovered. I have the WD Passport Essential which was working fine until last week. Now my computer will not even recognize the drive. I have tried uninstalling and scanning for hardware updates, plugging it into different USB ports and different computers. The blue light still comes on and the drive spins when plugged in but the computer will not recognize it. Is there any way to recover my files? Unfortunately they are not backed up and I’m nervous to find out how much it would cost to get them recovered.

]]> By: Bob http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6758 Bob Fri, 06 Mar 2009 04:15:17 +0000 http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6758 I was wondering how you can convert pictures that get stored on this product back to your computer. I added .jpg pictures on it and it automatically added a .dmc extension on it. I reformatted my computer HD and now I can't view the pics off of the external drive with the .dmc extension. How do I fix that? I was wondering how you can convert pictures that get stored on this product back to your computer. I added .jpg pictures on it and it automatically added a .dmc extension on it. I reformatted my computer HD and now I can’t view the pics off of the external drive with the .dmc extension. How do I fix that?

]]> By: Jason http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6735 Jason Tue, 03 Mar 2009 01:14:41 +0000 http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6735 Just wanted to share that my first WD My Book Premium 500gb has failed after 3 years with the "6 clicks of death." I'll try to recover the data, but I'm not too worried about it, which brings me to my next point... To those people that swear and curse the WD My Books for failing because they had important data "backed up" on them - you're missing the point of "backing up" your data. I'm not worried about my drive failing because all the data that was on it is replicated, i.e. "backed up," on two other drives. Putting all your data on one drive is not the same as backing it up. If you have what you consider important data, the risk of you losing it decreases exponentially as you replicate it in physically separate locations. With storage prices being what they are (I just picked up a WD 500gb Passport for $100), there's no reason not to have your important data truly backed up. Just wanted to share that my first WD My Book Premium 500gb has failed after 3 years with the “6 clicks of death.” I’ll try to recover the data, but I’m not too worried about it, which brings me to my next point…

To those people that swear and curse the WD My Books for failing because they had important data “backed up” on them – you’re missing the point of “backing up” your data. I’m not worried about my drive failing because all the data that was on it is replicated, i.e. “backed up,” on two other drives. Putting all your data on one drive is not the same as backing it up.

If you have what you consider important data, the risk of you losing it decreases exponentially as you replicate it in physically separate locations. With storage prices being what they are (I just picked up a WD 500gb Passport for $100), there’s no reason not to have your important data truly backed up.

]]> By: Michael Stankard http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6621 Michael Stankard Mon, 19 Jan 2009 17:33:47 +0000 http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6621 Robert, Other than taxing your drive with a bunch of scanning, no you can scan your drive with both programs, just save the scans so you don't have to do it over again. RIA is best for hard drives that have bad sectors and DART is faster and easier to use. We do offer full support on all software so feel free to give us a call if you have questions 727-345-9665 and either ask for software support or hit the option for software tech support if you call after hours Robert,

Other than taxing your drive with a bunch of scanning, no you can scan your drive with both programs, just save the scans so you don’t have to do it over again. RIA is best for hard drives that have bad sectors and DART is faster and easier to use. We do offer full support on all software so feel free to give us a call if you have questions 727-345-9665 and either ask for software support or hit the option for software tech support if you call after hours

]]> By: Robert http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6612 Robert Sat, 17 Jan 2009 00:12:24 +0000 http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6612 Just a followup question. Is there any inherent reason that I cannot run DART and then, if I am less-than-satisfied with the results, run RIA afterwards? And then, if I prefer the results I got with DART, buy and recover using DART (or, if I prefer the RIA results, buy and recover with RIA?)? Thanks. Just a followup question. Is there any inherent reason that I cannot run DART and then, if I am less-than-satisfied with the results, run RIA afterwards? And then, if I prefer the results I got with DART, buy and recover using DART (or, if I prefer the RIA results, buy and recover with RIA?)? Thanks.

]]> By: Michael Stankard http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6608 Michael Stankard Fri, 16 Jan 2009 20:56:35 +0000 http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6608 Robert, You can hook the drive up as a slave and run the demo of either DART XP if the drive doesn't have sector problems or Recover It All if it does. Both programs will show you what files they can recover before you pay for them. DART XP is the easier one to use and RIA is more powerful. If you use the demo of RIA be sure to save the scan so you don't have to run the program again. Here is a <a href="http://www.dtidata.com/resourcecenter/2007/04/23/how-to-slave-hard-drive">video and tutorial on how to slave a hard drive</a> <a href="http://www.dtidata.com/free_data_recovery_software/recover_it_all_windows_demo.zip">Recover It All Demo</a> <a href="http://www.dtidata.com/free_data_recovery_software/DART.zip">DART XP Demo</a> <a href="https://www.e-junkie.com/ecom/gb.php?i=dti-dr-ria113&c=single&cl=31534">You can Buy Recover It All Here</a> <a href="https://www.e-junkie.com/ecom/gb.php?i=dti-dr-drtxp111&c=single&cl=31534">You can buy DART XP Here</a> If you need support call 727-345-9665 and choose software support. They answer the phones from 9 AM to 10 PM EST 7 days a week. We also support our free software as well as help people slave their drives. Robert,

You can hook the drive up as a slave and run the demo of either DART XP if the drive doesn’t have sector problems or Recover It All if it does. Both programs will show you what files they can recover before you pay for them. DART XP is the easier one to use and RIA is more powerful. If you use the demo of RIA be sure to save the scan so you don’t have to run the program again.

Here is a video and tutorial on how to slave a hard drive

Recover It All Demo

DART XP Demo

You can Buy Recover It All Here

You can buy DART XP Here

If you need support call 727-345-9665 and choose software support. They answer the phones from 9 AM to 10 PM EST 7 days a week. We also support our free software as well as help people slave their drives.

]]> By: Robert http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6601 Robert Thu, 15 Jan 2009 03:20:31 +0000 http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6601 I had a WD 80GB IDE hard disk in my former tower, which ran Win2000 Pro. It had been partitioned into C and E drives. Very long story short, I have a new (used) tower, running Win XP Pro. The old one's hard disk died, somehow, in the custody of the backyard expert I had engaged to try to get the old tower up and running. He ran some sort of recovery software on the hard disk, which he claimed to have recovered "95%" of the data on Drive E (extremely wrong -- try <20%), and virtually none of what was on Drive C (about none of which I care, except for the Thunderbird mail buried in Documents and Settings). He transferred to me the 5 gigs or so of data that he recovered, and I now have the hard disk back, which in a folder called "Deleted" has the same 5 gigs of data he gave me, plus 3 more folders labeled Windows, Documents and Settings, and Program Files. What would you suggest that I do to try to recover more data than he has been able to so far? (I have completely lost faith in the bozo, and now want to give it a try.) I have the drive hooked up to my new tower via USB. I had a WD 80GB IDE hard disk in my former tower, which ran Win2000 Pro. It had been partitioned into C and E drives. Very long story short, I have a new (used) tower, running Win XP Pro. The old one’s hard disk died, somehow, in the custody of the backyard expert I had engaged to try to get the old tower up and running. He ran some sort of recovery software on the hard disk, which he claimed to have recovered “95%” of the data on Drive E (extremely wrong — try <20%), and virtually none of what was on Drive C (about none of which I care, except for the Thunderbird mail buried in Documents and Settings). He transferred to me the 5 gigs or so of data that he recovered, and I now have the hard disk back, which in a folder called “Deleted” has the same 5 gigs of data he gave me, plus 3 more folders labeled Windows, Documents and Settings, and Program Files. What would you suggest that I do to try to recover more data than he has been able to so far? (I have completely lost faith in the bozo, and now want to give it a try.) I have the drive hooked up to my new tower via USB.

]]> By: Michael Stankard http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6594 Michael Stankard Mon, 12 Jan 2009 16:59:27 +0000 http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6594 Clicking WD My Books are a bad thing. When a drive is clicking, it is not able to read the platters anymore. With MyBooks, that is usually due to heat. The only hope is to try and set the drive up as a slave into your desktop computer and clone it. If you can get the BIOS to see the My Book then it will clone and you can recover your data. If not then you will need to send it to a data recovery company like ours for recovery. These type of drives are best used for short period of times, in other words to just back up your data, then shut it off. They are not meant to run for days at a time no matter what the manufacturers say. We see more external hard drives than any other type for hard drive recovery. Every type, not just WD fail due to excessive heat. Clicking WD My Books are a bad thing. When a drive is clicking, it is not able to read the platters anymore. With MyBooks, that is usually due to heat. The only hope is to try and set the drive up as a slave into your desktop computer and clone it. If you can get the BIOS to see the My Book then it will clone and you can recover your data. If not then you will need to send it to a data recovery company like ours for recovery.

These type of drives are best used for short period of times, in other words to just back up your data, then shut it off. They are not meant to run for days at a time no matter what the manufacturers say. We see more external hard drives than any other type for hard drive recovery. Every type, not just WD fail due to excessive heat.

]]> By: mike http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6590 mike Mon, 12 Jan 2009 13:12:43 +0000 http://www.dtidata.com/resourcecenter/2007/02/15/hard-drive-recovery-western-digital/#comment-6590 I have photos on a WD 500g drive, and it has the clicking sound-my computer will not assign a letter to this drive when I look for it in my computer-it does power up, and I can hear it spinning. What usually happens when it is plugged in is it spins up, then I hear 3 clicks-a short delay, then 3 more-I need to recover what is on this drive if possible, anyone have any ideas? thanks I have photos on a WD 500g drive, and it has the clicking sound-my computer will not assign a letter to this drive when I look for it in my computer-it does power up, and I can hear it spinning. What usually happens when it is plugged in is it spins up, then I hear 3 clicks-a short delay, then 3 more-I need to recover what is on this drive if possible, anyone have any ideas? thanks

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