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Exchange Server Error Code 528

XADM: Error -528 When Starting the Information Store
The information in this article applies to:
Microsoft Exchange Server 4.0
Microsoft Exchange Server 5.0
Microsoft Exchange Server 5.5

This article was previously published under Q181796

SUMMARYSYMPTOMS: When you try to start the Microsoft Exchange Information Store service, the following error occurs:

The Microsoft Exchange Information Store service returned service
specific error 4294966768.
The Windows NT Application Log contains the following entries:
Event ID: 1120
Source: MSExchangeIS
Type: Error
Category: General
Description:
Error -528 initializing the Microsoft Exchange Server Information Store
database.

Event ID: 5000
Source: MSExchangeIS
Type: Error
Category: General
Description:
Unable to initialize the Microsoft Exchange Information Store service.
Error -528.

CAUSEError -528 corresponds to JET_errMissingLogFile. The above error is received when the Edb.log and Edb.chk files are missing from the Exchsrvr\Mdbdata directory and there are other .log files in this directory.

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